Legal
Privacy Policy
Last updated: October 21, 2026
In case of discrepancy between this English version and the French version, the French version prevails.
1. About This Policy
This policy explains how Unéo Gestion (“we”) collects, uses, discloses, and protects your personal information when you use the lecarredouville.ca website. It applies only to our property management activities. We do not share your information with other divisions of the Unéo group, including Unéo Investissement, without your explicit consent.
2. Information We Collect
What you give us through our forms
Your name, email address, and phone number. Depending on the form, you may also optionally tell us the number of units you own and any details about your area or situation.
Where your visit comes from
If you arrive through a campaign link (ad, mailer, email), we record the campaign parameters present in the page address along with your request.
Your browsing data, only if you consent
Pages viewed, time on site, device and browser type, approximate region. This data is collected by Google Analytics.
Cookie-free audience measurement
We count visits in aggregate using Vercel Web Analytics. This tool uses no cookies and cannot identify you.
We only collect the information necessary for the purposes described below.
3. Why We Use Your Information
- To respond to your request and follow up on it (for example, an assessment or a management quote for your property).
- To send you our newsletter, only if you are subscribed to it.
- To measure the effectiveness of our campaigns, using campaign parameters.
- To improve our site, using browsing data, if you have consented to it.
- To comply with our legal obligations.
We do not use your information for other purposes without your consent, except where required by law.
4. Cookies and Tracking Technologies
Cookies strictly necessary for the site to function are always active. Statistics and marketing cookies are disabled by default. They are only activated if you accept them in our consent banner. You can change or withdraw your consent at any time using the Cookiebot icon at the bottom left of every page. We have disabled Google Analytics features related to personalized advertising (Google Signals).
The detailed list of cookies used appears below:
5. Email and Newsletter
When you fill out a form, we contact you about your request. Our newsletter, on the other hand, is only sent to people who have subscribed by checking a box provided for that purpose. Every promotional email identifies Unéo Gestion and contains an unsubscribe link. Your unsubscribe request is processed within 10 business days at the latest. We keep a record of your consent.
6. Disclosure to Third Parties and Outside Quebec
We do not sell, rent, or trade your personal information. We work with providers who process your information under our instructions and under contractual confidentiality and security agreements.
Before disclosing information outside Quebec, we assess privacy-related factors to ensure it will receive adequate protection. We may also disclose information where required by law.
7. Who Has Access to Your Information
Only authorized members of our business development and management teams have access, and only to the extent necessary for their duties.
8. Retention Period
- Request that did not lead to a mandate: 24 months after the last exchange.
- Client: for the duration of the mandate, then 6 years, in accordance with our tax and accounting obligations.
- Newsletter subscription: until you unsubscribe. Proof of consent is then kept for 3 years.
- Google Analytics data: 14 months.
At the end of these periods, information is securely destroyed or anonymized.
9. Security
We employ administrative, technical, and physical security measures to protect your information, including encrypted transmissions and restricted access to our systems. While we take reasonable precautions, no system is completely secure.
10. Automated Decisions
We do not make any decision about you based exclusively on automated processing of your information.
11. Your Rights
You may at any time:
- access your personal information and know its source;
- have it corrected if it is inaccurate, incomplete, or ambiguous;
- withdraw your consent to its use;
- obtain a copy in a structured, commonly used technological format (portability);
- request that its dissemination cease or that a hyperlink be de-indexed, under the conditions set out by law.
We respond in writing within 30 days. Access is free of charge. Reasonable transcription or reproduction fees may apply; you will be informed in advance. If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec (www.cai.gouv.qc.ca).
12. Person Responsible for the Protection of Personal Information
Francis Beauregard
Person Responsible for the Protection of Personal Information
Phone: 450 542-5450
Address: 2265, QC-133, Saint-Jean-sur-Richelieu, Quebec J2X 5S2
For any other question: info@uneo.ca
13. Privacy Incidents
We maintain a register of privacy incidents. If an incident presents a risk of serious harm, we notify the Commission d’accès à l’information and the individuals concerned.
14. Changes
We may amend this policy to reflect changes in our practices or the law. The last-updated date appears at the top of the page. In the event of a significant change, we will clearly indicate it on the site.